When the lock down and ban is lifted, this will be my new policy to work from, regarding treatments I’ll be able to offer at the appropriate time and not before.
Coronavirus (COVID-19) Infection Prevention & Control Policy
For Tender Touch Therapies
All of us have been affected by the coronavirus (COVID-19) pandemic. I am looking forward to working again and being able to make positive changes, these are the safety steps I will be following.
I am missing being able to offer you the treatments that I know you love, and I am looking forward to seeing you again as soon as possible.
My priority is to keep you as safe as possible, and prior to re-opening the clinic I have implemented a number of changes which I would like to make you aware of. During the time the clinic has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course by the world health organisation and a few other bodies, (Infection control -Milady, coronavirus clinical safety course by ISA) I have since made a number of changes in the way that we operate that you will notice when you next visit.
I will take my temperature each day and record this for your information. If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into clinic This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a voucher.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO THE CLINIC FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness/ other.
Visiting the Clinic
For your safety and to maintain social distancing, I will ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this will mean that you come into contact with other clients who are just leaving.
ONLY ONE PERSON ALLOWED IN CLINIC AT A TIME
PLEASE USE THE BACK ENTRANCE ONLY ( don’t forget there is space for one car)
I will increase the frequency of cleaning in the clinic including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client / every hour/other.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible I will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the clinic.
I will understand and not be offended if you wish to wear a face-mask or wear disposable gloves when you visit the clinic and during your treatment if this is appropriate.
Please don’t be surprised or upset if I take your temperature and use personal protective equipment (PPE) during your visit . This may include disposable gloves / face-masks / aprons where appropriate.
I can confirm that the laundering of clinic towels and uniforms is a priority. I can assure you that all clinic laundry is washed at 60 degrees C
All disposable items will bagged and safely removed from the treatment area between each client / every day
I have carried out a risk assessment on all treatments and I have decided that the following treatments cannot be provided until further notice, Body massage, of any form.
Treatments that I am able to offer
MSTR Scar release
During your treatment
I understand the importance of hand hygiene and I will ensure that I wash my hands in accordance with NHS recommendations before the start of your treatment.
I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments, please let me know and I will do what I can to satisfy you.
After the treatment
In order to avoid handling of cash, I would prefer if you could pay for your treatment by card / or in advance using bank transfers.
All of these procedures have been implemented for your safety and mine. I shall continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thanks you for your understanding.
Michelle Clift @ Tender Touch Therapies